Exploring Capability Mapping as a Tool for Digital Transformation: Insights from a Case Study.

This study investigates how capability maps, an Enterprise Architecture artifact, can support digital transformation and for what purposes. Despite their potential, there is currently a lack of literature on the topic. The study uses the technique of a semi-structured interview in a case study to explore the role of capability mapping in planning and executing digital transformation. The results indicate that the practice of capability mapping can play a valuable role in different phases of digital transformation. The study also provides relevant insights for organizations looking to leverage capability maps as a tool for improving their digital transformation initiatives. This is realized by describing use cases derived from the case study.