Access Under Duress: Pandemic-Era Lessons on Digital Participation and Datafication in Civic Engagement.

AbstractThis paper examines the rapid turn to remote public meetings during the COVID-19 pandemic. Drawing on a mix of archival materials, participant observation, and interviews within and around two mid- to large cities in the Rust Belt and Midwest regions of the United States, we consider how public officials introduced digital meeting platforms and surveys in place of traditional forms of in-person public consultation. We also examine emergent strategies of residents as they worked to have their voices heard and concerns met during a time of compounding crises (e.g., pandemic, economic recession, racial violence). Drawing from this case study, we articulate the concept of disruptive testimony, forms of public witnessing that trouble established hierarchies of power, surface conflict, and open opportunities for social change. We argue consideration for collective counter-power is increasingly important to GROUP scholarship as it attends to civic engagement beyond participation in formal, sanctioned government processes.