Explainability for experts: A design framework for making algorithms supporting expert decisions more explainable

Journal of Responsible Technology(2021)

引用 8|浏览26
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摘要
•Use of algorithmic systems disrupts domain experts’ ability to use their expertise.•Non-tailored explainability can result in automation bias and algorithmic aversion.•Explainability should be designed to support experts’ decision-making strategies.•Review of psychology research literature revealed key decision-making strategies.•The Expertise, Risk, and time framework could guide explainability design process.
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关键词
Explainability,Decision support systems,Journalism,Human-in-the-loop,Expertise
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