Usability Smells: A Systematic Review

In software engineering, bad smells are symptoms that something may be wrong in the system design or code. The term bad smell usually describes a potential problem with known consequences, and also known solutions. In the case of usability, a bad smell is a hint of poor interface design, that makes it difficult for the end-user to accomplish common tasks. This paper presents the most relevant usability smells reported in the literature, as well as tools, methods and techniques that support the process of detecting usability anomalies.