Exploring the design space of programmable friction for scrolling interactions

Scrolling interactions are an important aspect of the design of usable touchscreen interfaces, particularly for handheld devices that can only display a limited amount of information at once. Using a touchscreen capable of dynamically altering its surface friction, we explore the design space of haptically-augmented scrolling interactions and investigate programmable friction's ability to provide appropriate feedback in envisioned usage scenarios. We performed five user experiments to evaluate respectively the identifiability of a set of iconic detents, the countability of detents, the perception of detent density, the synchronization of tactile feedback to on-screen events, and the optimal friction pattern for a spring-like resistance. The results of these experiments provide valuable information that will inform the design of scrolling interactions that leverage programmable friction for an improved user experience.